Under the leadership of Chief Information Officer Hossam Reziqa, the city implemented cutting-edge training tools and proactive strategies to strengthen its defenses against cyber threats. Their work is being recognized for improving technical security and creating a culture of vigilance and accountability across all departments.
Using the KnowBe4 platform, the city reduced staff’s vulnerability to phishing attacks from over 12% to just 2%, while also achieving 100% security policy acceptance. We applaud the IT department for their leadership in keeping our systems — and our community — secure.