If you want to report a pothole, graffiti or damaged street sign in the City of Daytona Beach, we now have an app for that -- and for reporting many other service concerns! Daytona Beach has launched SeeClickFix, a tool allowing residents to easily report various service issues to the appropriate city staff.
Residents can access SeeClickFix in a few different ways:
- The city’s website, www.codb.us/SeeClickFix
- The city’s mobile app, DBCityConnect, select the “SeeClickFix” button
- Download the SeeClickFix app from the App Store.
At the bottom of the app, there is a profile icon. If selected, you can register as a user of SeeClickFix Daytona Beach. We encourage users to register (this requires an email and a password you set up). Registered users can track the progress of requests and see the status of other requests. However, if you prefer not to register, you can submit issues as a guest unless, due to state law, you’re reporting a code violation.
Once you have registered or decided to proceed as a guest, you press the plus at the bottom of the home screen, which says New Request. Use an existing picture or take a photo of the concern (or tap no picture, but we prefer you send a photo if possible). Once you indicate you want to use a photo, a map of Daytona Beach will appear with your location pinpointed. Hit next and then begin to fill out the request.
Choose the category and issue closest to your concern. If you can’t find an exact match for your service need, select “Other.”
Answer the questions prompted and add any pertinent details. Hit submit. You will then receive a reply acknowledging the issue has been received and a ticket created.
On the back end of this app, the service request will be routed to the most appropriate office in the city for the need identified.
Once the work is completed, you will be automatically notified using the information provided in the service request, if you’re a registered user.
Currently, SeeClickFix has several categories including:
